We work very hard at all times to ensure our customers get exactly what they are after. Working closely through all stages of production ensures total flexibility and customer satisfaction. Often our customers are eager to share their happiness so below you can find a small selection of recent testimonials…
Just wanted to thank you for my fabulous plate of Libby. What a surprise! It is absolutely brilliant and captures her ‘personality’ to a t. The eyes especially are wonderful, everyone who has seen it says it is Libby. I know that a huge amount of work has gone into it and we are both so pleased.
What a lovely surprise!
Thank you, the butter dish is perfect and long dog mugs are excellent.
Super service and lovely ladies.
My Jug is absolutely beautiful. I’m thrilled. Arrived In perfect condition at the exact time I was told it would come... in fact I’ve never seen anything so protected!
Would recommend your products and service to anyone.
It fulfilled, nay exceeded all my hopes and expectations. Any self-respecting haggis would be honoured to be offered up to Robert the Bruce himself thereupon.
We absolutely loved our plate and Mark was thrilled with it! Thank you to you and your team for doing such a wonderful job!!
We will definitely come visit the next time we are in the U.K
I'm thrilled to bits with everything, they are lovely especially my gorgeous Border Collie Teapot. Thank you so much for super fast delivery amazing!
Thank you so much for the teapot and butter dish, I’m so pleased with them, they arrived so quickly!
The jug was HUGELY popular and has already been allocated a special spot in our new house!
It has been such a pleasure to speak, meet and work with you You are all so lovely and talented and I can not wait to hold it in my hands and also make other ridgeback owners happy with these beautiful ceramics from you!
I'm absolutely delighted with the jug, just what I was hoping for. Such a beautiful item with a thoughtful touch!
Your swift, efficient service is much appreciated.
Camilla will be pleased with her ”Keep Glam” mug for her birthday in July! Rock on!
The jug arrived today and it is perfect! Elegant, beautiful…Can’t wait to get it to the happy couple!
It is perfect!
My order came so promptly. We love the bluebell mug and the bauble with the bees on it. Perfect for the spring!
Your work really is wonderful – thank goodness everything is personalised otherwise I would be very tempted to keep it all!
The plate and mug arrived in perfect condition, they are beautiful. Mae is delighted with her very own plate!
'Have just received the mugs and are delighted! The mug itself is a lovely size and quality and the designs are fab. My husband and I were immediately drawn to the design with the ewe and lamb on the front.....keep getting them out of their boxes to loojk at them!'
Anne The Zwartbles Sheep Society
Thank you so much for the lovely collection in the cornflower design. I am delighted. They were so beautifully packed it was a pleasure to open them.
"Just to let you know that all the crockery has arrived safely and we have had great excitement opening and checking it all!! It will be lovely to put it into use and we are delighted. Thank you very much for all your care and efforts.
Love from us all."
"Everything arrived safe and well! They are both lovely! a very unique and personalised present."
"I meant to email you sooner to say a massive thank you for the jug you designed for our parents 40th anniversary. We gave you just a basic idea and the design you created was fantastic and worth every penny, amazing value for money - you should charge more! Your customer service is also brilliant which is a refreshing change! Our parents were absolutely delighted with their unique anniversary present."
"The items arrived all in one piece and are absolutely beautiful. My mum is really chuffed and I cant wait to see her face when she opens her Robin teapot for xmas. Thanks also for including the robin paper roll, that was really kind."
"I'm so pleased I came across your site. I can't think that I could have found anyone more suited for the gift I want for my friends."
"Hi Gabriella. Many thanks for my order which arrived exactly as promised. My friend was absolutely thrilled with her gift. There were tears in her eyes. The personalisation really made a difference."
"It arrived today and it is wonderful! Just what I wanted so I hope they like it to. It will be a lovely keepsake for them."
"Just looked at the bowl... it is gorgeous! Thank you so much! Also received the lovely plates and vase! Thanks again!"
"The next hour and a half was spent unwrapping the parcel and its contents and was a period when the 'WOW' factor went into hyper-drive. We are absolutely thrilled and delighted; the pottery is fantastic. Even better than we thought it would be and we knew it would be very good indeed. The wait was well worthwhile. We would like to thank you for all your help in assistance in getting the pottery; it's greatly appreciated."
Mark & Denise
"Just a quick note to tell you that my friend Maureen rang me today to say that she had received the vase which she said was beautiful and couldn't have been more appropriate. She was very touched and I know it lifted her spirits a little. Thank you so much for helping me to give her a gift that really meant something. You have been so thoughtful and it made a difference for which I am touched and grateful."
"I wanted to write and tell you how delighted we all were with the plate that you made for our boss Andy. He adored it! It is such a beautiful pattern. Thank you so much for coordinating and thanks as well for the lovely Christmas card and decoration!"
"We bought the gorgeous blue and white plate and cockerel vase (which we love and has had so many compliments already). Meanwhile have a lovely Christmas, a well deserved break and I look forward to ordering some of your beautiful milk jugs online very soon!"
"Thank you so much for the lovely teapot which arrived yesterday. So kind of you to do that. It went straight into use and we love it! Many thanks."
"Many thanks for my order so swiftly sent off and received today and thank you for sending the £1 for over payment! The mats and bag look lovely, I am sure my daughter will be delighted with them."
"I have received the mug today. Thank you for your fantastic service."
"Just received the beautiful bowls and milk jug - thank you so much, they are stunning."
"The dish and jug arrived today – and they are BEAUTIFUL!! I think they look so lovely and I’ve shown several people here in the office!! I cannot wait to give Catherine her dish for her birthday!"
"I currently live in the States in Virginia. I recently visited the National Stud and bought a tea towel of your design - Arabian mare and foal - and I took it home and had it mounted and framed and it's stunning!"
"Everything arrived safely and my daughter loved them so much she has asked for more as housewarming presents!"