We work very hard at all times to ensure our customers get exactly what they are after.  Working closely through all stages of production ensures total flexibility and customer satisfaction.  Often our customers are eager to share their happiness so below you can find a small selection of recent testimonials…

Thank you for the beautifully wrapped bluebell teapot/saucer which arrived today. I am now drinking my first cuppa and enjoying looking at the design. Well done on the attractive design. If I need to give someone an original present, I know what to choose!

Thank you for my Bluebell Teapot!
Pam, July 2021

Just wanted to say how absolutely, totally delighted I am with my gorgeous tea-set, which safely arrived today. Thank you so much – it made my day! I loved the fact that the teapot was packed in a toaster box- made me laugh! Recycling queen as well as a super-talented designer/artist!

Thanks for your brilliant customer care, Gabriella.

Brilliant customer care
Dianne, July 2021

The jug has arrived safely, and is very special and beautiful.
Thank you so much, the little extras brought a tear to my eye, very very kind of you indeed.
The world is full of lovely people, and you are one of them.

A very special and beautiful jug
Joanna, June 2021

I just wanted to say that the teapot arrived safe and sound and was absolutely loved by my wife. The lurcher looks exactly like ours and so proved to be a real hit.

Thanks for sending such a beautiful product.

My wife loved it!
Will, June 2021

Thank you! The plate is exactly as I specified and exceeds my expectations.

Exceeded my expectations
Debbie, June 2021

Absolutely love this
Kym Marsh, April 2021

Safe and sound and fantastic! She loves the jug! Thanks again Gabriella.

Thanks again Gabriella
Richard, May 2021

Parcel arrived safely yesterday and it’s fantastic! Thank you so much for all your assistance. It will be gifted tomorrow and I know mum will love it!

Lindsay, May 2021

I ordered a personalised dove cup and saucer for a friend’s birthday and she is over the moon with it! Beautiful gifts to treasure and excellent caring customer service. Highly recommended. Thankyou so much!

Thank YOU for making my friend’s day!
Donna, February 2021

Just to say I’ve gone through all the items now and all amazing and gorgeous so thank you hugely, lovely lovely and am sure the recipients will all be delighted!

Karen, December 2020

I received my daughters plates today and I just wanted to thank you as they are both perfect and beautiful.

Emeka, November 2020

A very delighted birthday girl – thank you for all the hard work!

Martin, October 2020

It was very very well wrapped and protected…. it looks amazing!

Thank you again it is beautiful.

Will, October 2020

The mugs have arrived!! And very wonderful they look too.

Andrew, September 2020

I have just received the items, they are beautiful. Thank you very much 🙂

Caroline, September 2020

Just to let you know that the mugs arrived safely today.

They’re beautiful , thank you for sorting out the delivery so swiftly.

Alida, August 2020

Gabriella, just wanted to say, thank you very much for the beautiful jug – Anna opened it up this morning and was totally blown away – she loves it.

Anna, August 2020

Just a quick message to say the platter arrived safely, wrapped in its cocoon.

Thank you so much for your unmatched customer service. We have been singing your praises to family and friends. We will be a returning customer and hopefully so will they..

Andrews, August 2020

Thank you so so much for the bespoke Sws and Cwtch with hearts cereal bowl. My husband loves it so much he doesn’t want to use it in case he breaks it, so it’s taking pride of place on the windowsill where he sits and can appreciate it every day.

Helen, August 2020

We’ve received the plate today and it’s brilliant thank you so much.

Hayley, August 2020

Once again thank you very much for outstanding customer service and I can assure you we will be returning customers!!

Andrew, August 2020

Thank you for your extremely quick service. The parcel arrived on Saturday. She won’t open it until next weekend but I’m sure that she’ll be delighted with it.

Judy, July 2020

Thanks. Bluebell jug arrived safely and is lovely.

Alison, July 2020

Thank you so much for the Black Labrador Teapot, it’s perfect and my friend will love it. Thank you.

Alex, July 2020

Sue is over the moon with her present. She can’t believe how absolutely beautiful it is. Plus the lovely little jug and the delicious chocolates. The wrapping was absolutely wonderful too and she was very excited opening it and seeing her surprise!
Thank you for all the care and trouble you went to for me and Sue. It is the most fabulous gift.

Marion, May 2020

Thank you so much! I am so delighted with the new things.

Barbara, April 2020

Hello! Thanks, it arrived today and they loved it. Thanks so so much.

Elen, April 2020

I am absolutely thrilled. All the things are gorgeous and I cannot wait to christen them at breakfast tomorrow morning. Thank you SO much.

Anne, April 2020

Thank you so much for the beautiful bowl. It is fabulous
I am sure my parents will be thrilled.

Roberta, April 2020

They are fabulous!! I am thrilled to bits!!

Anne, March 2020

Gabriella, thank you a thousand times! Everything was so beautifully packed and arrived safely and will be put to use this evening! Your work is beautiful and I hope to have more of it in due course and to visit your studio when I next come to the mainland.

Barbara, March 2020

Thank you again!! Will be in touch for the next order, the plate is gorgeous too.

Jo, February 2020

They loved it, thank you so much for everything.

Partnership Fire & Security, February 2020

Everyone in the office was amazed and very, very happy with the piece.

Nando’s, October 2018

Thank you for sorting everything for us. You went the extra mile! I will be recommending you to everyone.

Callum, January 2020

I have just unpacked it and it is beautiful! I love, love, love the back of the plate with the gorgeous purple!

Terry will be thrilled! I think it will be much admired.

Thank you so very much.

Tracey, November 2019

Success! The trinket boxes have arrived in Mexico. Thank you so much, Gabriella. We are very happy.

I will certainly recommend or work with with you again.

Pablo, November 2019

Our friends are over the moon. Thank you so much!

Julie, October 2019

We have safely received the jugs – thank you so much! I also found the absolutely beautiful bauble, that is just so special and thoughtful of you! Thank you so much! It will have pride of place at Christmas!

Sereina, September 2019

The bowl arrived today, it looks fantastic, thank you so much!

Lucinda, September 2019

Thank you so much, it looks fab!

Catherine, August 2019

Huge thanks to Gabriella and the Team, you have done a wonderful job! What a lovely gift to receive

Emma, August 2019

Thank you so much, I am so happy with my jug!

Claire, August 2019

Absolutely thrilled with this purchase and very quick delivery

Julie, July 2019

It looks great thank you very much, my wife loved the plate!

Malc, July 2019

Both bowls were great, thank you very much!

Will, July 2019

Excellent thank you, many thanks for your interest and advice, and the excellent product

Andrew, July 2019

Thank you so much for my amazing jacket for my wedding anniversary. With Molly (our Sprocker) on the front. Absolutely gorgeous. Love it !

Victoria, July 2019


James, June 2019

I am absolutely delighted! Thank you so much for your brilliant work.

Ellie, June 2019

Wow! The jug looks fantastic and has exceeded our expectations. Thank you so much!!

Liz, June 2019

It looks absolutely beautiful – thank you so much for doing such a fantastic job!

Eleanor, June 2019

Thank you so much to you and your team for everything, I absolutely LOVE the china.

Joyce, June 2019

It looks great, thank you for turning it round so quickly!

John, May 2019

The dish arrived safely, very well packed, and was greatly received by it’s new owner!

Diane, May 2019

A huge thank you for the gorgeous bluebell platter. It arrived yesterday (so in less than a week), wonderfully wrapped and I am delighted with it. It’s so pretty and the delicately tasteful dedication is exactly what I wanted

Gail, April 2019

I love it! It’s just what I was after.
Thank you so much. The bridge and groom will be thrilled.

Alison, April 2019

Thank you! The bowl is fantastic, you have clearly spent a lot of time working on it, it’s much appreciated!

Theo Paphitis, March 2019

I am absolutely delighted with how it has turned out. It is a beautiful piece of craftpersonship!

Deirdre, March 2019

The client was very, very happy, they were deemed a huge success! You did a great job!

Pretty Green Things Ltd, January 2019

It looks great!! You’ve done an amazing job converting the visuals to the actual 3D version physical version, it’s got real character. Amazing!

Nando’s, January 2019

Thank you my husband was delighted with the Valentine cup and the little added red heart inside, thank you!

Philipa, February 2019

Just wanted to thank you for my fabulous plate of Libby. What a surprise! It is absolutely brilliant and captures her ‘personality’ to a t. The eyes especially are wonderful, everyone who has seen it says it is Libby. I know that a huge amount of work has gone into it and we are both so pleased.

Christine, February 2019

What a lovely surprise!
Thank you, the butter dish is perfect and long dog mugs are excellent.
Super service and lovely ladies.

Pat, January 2019

My Jug is absolutely beautiful. I’m thrilled. Arrived In perfect condition at the exact time I was told it would come… in fact I’ve never seen anything so protected!

Would recommend your products and service to anyone.

Allen, December 2019

It fulfilled, nay exceeded all my hopes and expectations. Any self-respecting haggis would be honoured to be offered up to Robert the Bruce himself thereupon.

Keld, December 2019

We absolutely loved our plate and Mark was thrilled with it! Thank you to you and your team for doing such a wonderful job!!
We will definitely come visit the next time we are in the U.K

Sundari, August 2018

I’m thrilled to bits with everything, they are lovely especially my gorgeous Border Collie Teapot. Thank you so much for super fast delivery amazing!

Dawn, August 2018

Thank you so much for the teapot and butter dish, I’m so pleased with them, they arrived so quickly!

Jacqueline, August 2018

The jug was HUGELY popular and has already been allocated a special spot in our new house!

Ann, July 2018

It has been such a pleasure to speak, meet and work with you  You are all so lovely and talented and I can not wait to hold it in my hands and also make other ridgeback owners happy with these beautiful ceramics from you!

Eva, June 2016

I’m absolutely delighted with the jug, just what I was hoping for. Such a beautiful item with a thoughtful touch!

Your swift, efficient service is much appreciated.

Katherine, June 2018

Camilla will be pleased with her ”Keep Glam” mug for her birthday in July! Rock on!

Suzy, June 2018

The jug arrived today and it is perfect! Elegant, beautiful…Can’t wait to get it to the happy couple!

Anne, May 2018
It is perfect!

My order came so promptly. We love the bluebell mug and the bauble with the bees on it. Perfect for the spring!

Mark, April 2018

Your work really is wonderful – thank goodness everything is personalised otherwise I would be very tempted to keep it all!

Alexandra, March 2018

The plate and mug arrived in perfect condition, they are beautiful. Mae is delighted with her very own plate!

Anthea, January 2018

Have just received the mugs and are delighted! The mug itself is a lovely size and quality and the designs are fab. My husband and I were immediately drawn to the design with the ewe and lamb on the front…..keep getting them out of their boxes to look at them!

The Zwartbles Sheep Society, December 2017

Thank you so much for the lovely collection in the cornflower design. I am delighted. They were so beautifully packed it was a pleasure to open them.

Mary, May 2017

Just to let you know that all the crockery has arrived safely and we have had great excitement opening and checking it all!! It will be lovely to put it into use and we are delighted. Thank you very much for all your care and efforts.
Love from us all.

Aviva, April 2017

Everything arrived safe and well! They are both lovely! a very unique and personalised present.

Caroline, May 2017

I meant to email you sooner to say a massive thank you for the jug you designed for our parents 40th anniversary. We gave you just a basic idea and the design you created was fantastic and worth every penny, amazing value for money – you should charge more! Your customer service is also brilliant which is a refreshing change! Our parents were absolutely delighted with their unique anniversary present.

Lesley, December 2017

The items arrived all in one piece and are absolutely beautiful. My mum is really chuffed and I cant wait to see her face when she opens her Robin teapot for xmas. Thanks also for including the robin paper roll, that was really kind.

Christine, December 2017

I’m so pleased I came across your site. I can’t think that I could have found anyone more suited for the gift I want for my friends.

Jane, December 2017

Hi Gabriella. Many thanks for my order which arrived exactly as promised. My friend was absolutely thrilled with her gift. There were tears in her eyes. The personalisation really made a difference.

Bill, December 2017

It arrived today and it is wonderful! Just what I wanted so I hope they like it to. It will be a lovely keepsake for them.

Tracy, December 2017

“Just looked at the bowl… it is gorgeous! Thank you so much! Also received the lovely plates and vase! Thanks again!”

Angela, January 2018

The next hour and a half was spent unwrapping the parcel and its contents and was a period when the ‘WOW’ factor went into hyper-drive. We are absolutely thrilled and delighted; the pottery is fantastic. Even better than we thought it would be and we knew it would be very good indeed. The wait was well worthwhile. We would like to thank you for all your help in assistance in getting the pottery; it’s greatly appreciated.

Mark & Denise, May 2018

Just a quick note to tell you that my friend Maureen rang me today to say that she had received the vase which she said was beautiful and couldn’t have been more appropriate. She was very touched and I know it lifted her spirits a little. Thank you so much for helping me to give her a gift that really meant something. You have been so thoughtful and it made a difference for which I am touched and grateful.

Georgia, May 2017

I wanted to write and tell you how delighted we all were with the plate that you made for our boss Andy. He adored it! It is such a beautiful pattern. Thank you so much for coordinating.

Angela, March 2017

We bought the gorgeous blue and white plate and cockerel vase (which we love and has had so many compliments already). Meanwhile have a lovely Christmas, a well deserved break and I look forward to ordering some of your beautiful milk jugs online very soon!

Louise, November 2017

“Thank you so much for the lovely teapot which arrived yesterday. So kind of you to do that. It went straight into use and we love it! Many thanks.”

Libby, May 2017

“Many thanks for my order so swiftly sent off and received today and thank you for sending the £1 for over payment! The mats and bag look lovely, I am sure my daughter will be delighted with them.”

Liz, June 2017

“I have received the mug today. Thank you for your fantastic service.”

Mark, January 2017

“Just received the beautiful bowls and milk jug – thank you so much, they are stunning.”

Vikkie, October 2017

“The dish and jug arrived today – and they are BEAUTIFUL!! I think they look so lovely and I’ve shown several people here in the office!! I cannot wait to give Catherine her dish for her birthday!”

Angela, September 2017

“I currently live in the States in Virginia. I recently visited the National Stud and bought a tea towel of your design – Arabian mare and foal – and I took it home and had it mounted and framed and it’s stunning!”

Sarah, June 2017

“Everything arrived safely and my daughter loved them so much she has asked for more as housewarming presents!”

Alexandra, August 2017